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Sharbatly.club is the official e-commerce platform of Mohammed Abdallah Sharbatly Co. Ltd., delivering premium fresh fruit, vegetables, flowers, and nuts in Jeddah,
Riyadh, Dammam–Al Khobar–Qatif, Makkah, Jubail, Taif, Medina, Al Kharj, and Al Hasa. Customers can order through the website or mobile app.
- Premium quality from trusted growers and Sharbatly farms.
- Wide seasonal and imported assortment, including organic options.
- Specialized packaging for freshness and hygiene.
- Cold-chain delivery and professional logistics.
- Real-time stock and delivery slots visible at checkout.
- Secure payments and reliable customer support.
Direct sourcing, strict quality checks, temperature-controlled handling, and eco-friendly packaging preserve freshness from harvest to doorstep.
Yes. The “Organic Products” section offers certified organic and pesticide-free fruits and vegetables from approved farms.
Both. Our catalog changes with the seasons while maintaining key imported items year-round. Each product page lists its country of origin.
We deliver in Jeddah, Riyadh, Dammam–Al Khobar–Qatif, Makkah, Jubail, Taif, Medina, Al Kharj, and Al Hasa. To check available areas, open the map selector in our mobile app or view the service map: https://www.google.com/maps/d/u/0/edit?mid=1Q58VKjAXd-yv4LFeChIJymjBVmgPvTU
Below 50 SAR: 23 SAR
50–179.99 SAR: 13 SAR
180 SAR and above: Free delivery
Deliveries are made between 2 PM and 10 PM. Same-day orders must be placed before 11 AM. Customers receive an SMS around 2 PM with the estimated delivery time. Available delivery dates and slots are shown live on the cart page. Slots may be fully booked. We cannot deliver at a specific hour.
Yes, for orders placed before 11 AM, depending on slot availability.
Yes, only at our Jeddah (Al Safa) branch, from 2 PM to 5 PM, closed on Fridays. Pickup slot availability is displayed live on the cart page.
We attempt delivery twice. If unsuccessful, prepaid orders are refunded. Pickup orders not collected within 24 hours may be canceled. Because products are perishable, repeated missed deliveries or pickups may result in account restrictions.
Yes. You can send an order as a gift by entering the recipient’s name and location in the address selector at checkout. We cannot remove the packing list or include custom messages
Orders cannot be modified after checkout. You can cancel before 11 AM on the delivery day for a full refund. Contact support via WhatsApp 0507716161 or
club@sharbatlyfruit.com.
Yes. The order confirmation email includes a “Pay Online” button that allows you to complete payment securely by card or wallet.
Request an invoice by contacting Customer Service through WhatsApp (0507716161) or email (club@sharbatlyfruit.com) with your order number and billing details. Each order also includes a packing list with prices and taxes attached to the box.
Select “Forgot Password” on the login page, enter your email, and follow the reset link sent to your inbox.
No. Orders must be placed on the website or mobile app for secure payment and real-time availability.
Visa, Mastercard, MADA, Apple Pay, STC Pay, American Express, and Cash on Delivery (COD, available in select areas).
Yes. Payments are processed by a PCI-compliant external gateway. Sharbatly.club never stores card details.
Yes. Weekly deals are updated every Tuesday, with flash sales and email-exclusive promo codes for registered users.
If a product is inedible or damaged, open a claim within 24 hours of receiving it by sending a photo of the item in its original packaging via WhatsApp 0507716161, along with your order number and product name. We do not replace products—only refund them. Delivery fees are non-refundable. Online payments are refunded to the same card or by discount code; cash payments are refunded by discount code only.
Perishable items (fruit, vegetables, flowers, nuts) cannot be physically returned. For non-perishable goods, claims can be opened within 7 days.
Flowers are delivered as shown in the second product photo. We currently cannot add custom messages or wrapping.
Businesses placing regular large orders above 1,000 SAR per order can contact us via WhatsApp or email, and we will connect you with the appropriate wholesale department.
WhatsApp: 0507716161
Email: club@sharbatlyfruit.com
Please note that the FAQs provided here offer a brief explanation of common inquiries related to our services at Sharbatly.club. For more comprehensive details, we recommend referring to our official Terms and Conditions and Refund Policy pages. These documents outline the complete terms of use, policies, and guidelines governing your interaction with our platform. While we strive to provide accurate and informative responses here, the full extent of our policies can be found in the aforementioned pages. If you have any questions or require further clarification, our customer support team is always available to assist you.
For the Terms and Conditions, please visit Terms and Conditions Page.
For the Refund Policy, please visit Refund Policy Page.
